We undertake Annual Maintenance contracts (A.M.C.) for Home & Cooperate sector.
We do Technical Facility Management Services (T.F.M.S.) for Infiniti Retail Ltd. (Croma).
We are authorized Service for TATA –Aig General Insurance Services Ltd looking for all IT related services for CROMA
We are T.F.M.S. @ TATA Memorial Hospital looking for the critical IT Support.
Annual Maintenance Services
Currently we are handling more than 3000 M/c under A.M.C. including Small & Medium Business (S.M.B.) enterprises & Individual Home users.
All the A.M.C. clients are on priority than the freelance Technical Calls what we get .
We try to Attend & close the Call within 24 Hrs of reporting .
In store Technician
Caters to all IT requirements at the point of sale & post sales also.
Gives immediate customer support @ store level & does not advised the costumer to go to service centre.
Saves the cost ,incase clients wants cancel the order on technical irregularities etc.
Immediate loading of software & networking in special cases.
TATA-Aig Technical Support
Gives complete technical support for desktop & laptops @ very reasonable prices.
Complete in-house technical's & NOT Outsourced.
0.1% Rejection ratio under product discontinuation only .
All brands serviced under one roof .
Call Attended onsite within 24 -48 Hours.
T.F.M.S. @ TMH
Full Time Technicians @ the Hospital (site) in case of any mission critical failure.
1 Technician per 100 Desktops or Laptops.
Complete Asset management with labeling Individual hardware & allocation with warranty expiry.
Takes complete care of in-out of warranty systems, Up-gradation , Installation ,Networking ,Troubleshooting etc.
Call Log at respective service centre & trying to keep best possible up time.
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